We are the reason they do. Labour hire and permanent recruitment, frontline to back office — screened, ticketed and inducted before day one.
Independently certified
CertifiedISO 9001
Quality management
CertifiedISO 45001
Health and safety
CertifiedISO 14001
Environmental
QualifiedCM3
Contractor safety prequalification
For employers
Short-notice volume handled without escalation chains. Licences, tickets and inductions closed out before anyone walks on.
Our services →
For job seekers
Award-interpreted pay, clock in from your phone, and a consultant who knows the site you are heading to.
Browse live jobs →Capability
Not listed?We open desks where clients need them. Tell us the roles and the site.
Request staff →The people
Daniel M.
Forklift operator · One of Sydney's largest distribution centres
“They knew the site, they knew the shift, and the pay landed right the first week. That is the whole difference.”
Aisha K.
Production leading hand · A major NSW food processing company
“I started on a casual line role and I am running a shift now. Nobody promised that, they just kept giving me the work.”
Tomas R.
Site supervisor · A national commercial cleaning contract
“One number to call, same crew every night, and the tickets are checked before anyone turns up. It makes my job simple.”
Technology
Rostering, compliance, timesheets, award interpretation and payroll in one portal. Who is on site, who is on break, who has not shown — refreshed every 30 seconds.
Live workforce · Bankstown DC
LIVE
Delivery model
STEP 01
We map roles, volumes, shift patterns and site requirements with your team.
STEP 02
Interviews, reference checks, right-to-work and skills verification.
STEP 03
Licences, tickets, inductions and WHS documentation closed out before day one.
STEP 04
On-site coordination, timesheet management and single-contact escalation.
STEP 05
Scheduled performance reviews against agreed service levels.
Proof on site
Distribution · peak ramp-up
Peak-season volumes across three NSW distribution centres required 40 additional pickers and forklift operators at 48 hours' notice, all inducted and ticketed. The constraint was never the headcount — it was inducting forty people across three sites with three different rule sets before the first trailer arrived.
Food processing · retention
A major food processing unit needed HACCP-inducted production staff across three rotating shifts, with turnover and audit exposure both climbing. Leading hands were spending their shifts training rather than running the line, and compliance documentation sat in folders rather than systems.
Commercial cleaning · consolidation
A facilities manager was running nine CBD towers across four cleaning suppliers with inconsistent standards and no single reporting line. Tracing a tenant complaint took three phone calls, and nobody could answer who had been on site the previous Tuesday.
Common questions
The average time to fill a shift request is four hours. Requests raised in the portal are acknowledged or quoted within four business hours, and urgent volume requests can be escalated to an on-call consultant 24/7. Short-notice fills are possible because we mobilise from an existing screened pool rather than advertising from scratch.
Industry guides for 2026 put typical labour hire charge rates between $38 and $58 an hour excluding GST, with the full range running from about $38 to $110 depending on the role, the tickets required and the state. General labourers in metro construction markets commonly sit between $50 and $75 an hour. Those are market figures rather than a quote — the rate for your site depends on the award classification, shift pattern, penalty exposure and headcount, and we will price it against your actual roster.
Use labour hire when workload fluctuates by season, project or contract, when you need people on site in days rather than weeks, or when you want to see someone perform in your environment before committing to headcount. Hire directly when the role is central to operations, needs deep institutional knowledge, or carries leadership and client-facing responsibility. Most operations run both: a permanent core with an on-hire layer that flexes.
Yes, in every state where we place workers. Victoria, Queensland, South Australia and the ACT each operate their own labour hire licensing scheme with a public register. Host employers can be penalised for engaging an unlicensed provider even where they did not know, so we encourage clients to verify us on the register rather than take our word for it.
Licences, tickets, right-to-work evidence and site inductions are recorded in the workforce platform with expiry dates. An expired ticket automatically blocks a worker from being rostered, with no manual override available to a consultant under time pressure. Compliance is enforced by the system rather than checked by a person.
Yes. Infinity Workforce holds ISO 9001 for quality management, ISO 45001 for occupational health and safety, and ISO 14001 for environmental management, all issued by Citation Certification and externally audited annually. We are also CM3 qualified for contractor safety and risk management.
Fortnightly, through award-interpreted pay runs. Casual loading, weekend and public holiday penalties, shift loadings, overtime and meal break entitlements are applied automatically from the roster and actual worked hours, rather than calculated by hand.
Both blue collar and white collar, under one agreement. Our established desks cover commercial cleaning, manufacturing and production, construction, healthcare, disability support services, logistics and transportation, civil and infrastructure, retail and hospitality, finance and accounting, and administrative and office support. That list is where we already have depth, not a boundary — we open desks where client demand takes us, so ask about a sector that is not named.
Head office is in Bankstown, Sydney, with metropolitan and regional coverage across New South Wales, client-supported delivery in Victoria and Queensland, and national coverage available on request for multi-site contracts.
Next step
Discovery call, site walkthrough, then a proposal with rates, service levels and a trial scope you can measure us on.